This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Customer Satisfaction: 100% Customer Satisfaction Guarantee. For any reason you are not satisfied with the product you purchased, you can exchange or get a refund for the item and we will credit your account. The item must be unused and in our original package.

Prices and Order in Availability: All products are subject to availability and prior sale. Prices on our website are in effect until they are removed from the pages. Chasertech.com is not responsible for any errors or misrepresentations appearing in our website. All orders are subject to acceptance by chasertech.com contact you regarding any unexpected delays, backorders, or differences in pricing. Adjustments to pricing and shipping rates can be completed on your order even after the order has already been processed.

Online Secure Order: Chasertech.com has a secure ordering environment that we stand behind and powered by the usamerchant.com. All personal information submitted during the ordering process is encrypted using a Secure Sockets Layer(SSL) encryption technology. This allows you to safely enter your credit card information in an environment that no-one can access. After encryption, all information submitted by the purchaser is placed on a computer that is off-line and secure. In order to properly use and take advantage of this technology you must possess a browser that accepts SSL encryption. Secure Sockets Layer (SSL) is an encryption technology that works with Netscape Navigator and Communicator (versions 2.0 and above), Microsoft Internet Explorer (versions 3.0 and above), and AOL (AOL 3.0 and above). if you do not have one of these browsers, you should download a recent version.

Customer Information Privacy: For people that make purchases. Personal information, credit card number and e-mail addresses are collected for online order process, order notification, and communication purposes. The e-mail address may be used to notify customers about close-out items and special sales. We will not make these personal information available to any other party. If you do not wish to have your e-mail address on our mailing list, please send us an e-mail that indicates you would like to be removed.

Chaser Technologies, Inc. respects your privacy. Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected: As part of the order process, the following information is collected from shoppers- Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information/Payment information

How That Information Is Used: Personal information we collect is used for online order process, order notification, and communication purposes only. The e-mail address may be used to notify customers about close-out items and special offers.

Our Commitment To The Security of Your Data: When you submit your order to us, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the data supplied, including your credit card number, is protected against unauthorized access. We will not make these personal information available to any other party. Your personal information is protected with us.

Payment: Our online catalog prices are in U.S. currency. Our Secure Online Order Processing accepts Visa, Master Card, Discover Card

Price Protection: If we lower the price on any item within 15 days from purchase, Chasertech.com will refund the difference upon request.

Sales Tax: If your order is shipped to a CA address, a standard sales tax for the merchandise is charged. There is no tax on product(s) delivered outside of California.

Tracking Shipments: All orders are ship via United Parcel Service (UPS). You will receive an e-mail verify your order with tracking number on the day your product is shipped. Keep this number, you will need it to track your order if you have not receive your order within two weeks.

Lost Package: Chasertech.com insured package(s) are value over $100, please contact support@chasertech.com if the product(s) lost on the way of delivery. Chasertech.com will confirm lost package with the UPS and try to send the replacement item(s) within a week and cover the additional freight charge.

Reorder Product: Due to limited availability of some of the products we sell, a particular item may be out of stock. Chasertech.com will inform you about the next shipment. It is up to the customer to decide either continue the backorder item(s) or cancel the order and we will credit your account.

Special Geographic Orders: Chasertech.com is currently doing business in United States with online processing only. If you are outside of US, please e-mail or fax us include the product(s) you wish to purchase and your full address. Include model and item number. We will relay all of the available shipping and customs information back to you. If you still want to purchase the item(s), e-mail us back and we will provide you with a special link to the item(s) you want. This link will go directly into a secure shopping cart with shipping and customs automatically included.

Manufacturer's Warranties: Some items in chasertech.com are covered by a specific manufacturers warranty. For an item to be covered by the manufacturer, the item must be defective and these defects must be a result of normal use or manufacturing. Damage from incidents, accidents, misuse, poor installation, and racing are not covered under manufacturers warranties. Make sure to keep a copy of your invoice for proof of purchase. Shipping in both directions are not covered under any warranty.

Warranty: Chasertech.com extends each Manufacturer's Warranty to the original purchaser for the original merchandise only for one year parts free replacement. If you feel that you may have a product that meets the criteria for a Manufacturers Warranty with your problem and invoice number chasertech.com guarantees satisfaction for the replacement.

Return Product(s): If for some reason you are not satisfied with the product you purchased or if we made a mistake with your order, you can exchange or get a refund for the item and we will credit your account. The item must be unused and in its original packaging. All returns must be shipped w/ tracking and insured and must be pre-paid. We do not accept C.O.D.s or issue call tags for returned merchandise. All returns for refund, replacement, or exchange must be returned within 30 days. The items must not have been used or installed (unless the return is for a manufacturing flaw). Allow for one full billing cycle for refunds to appear on your credit card statement. If we are at fault due to shipping or ordering errors on our side, we will gladly pay for the shipping charges If you would like to exchange for a different item, you will not be charged any restocking fees but normal shipping rates will apply for the new desired item. If the exchange was because of an error on our side, we will gladly pay for all of the shipping charges. If you are returning a used item it must be defective from manufacturing flaws. If this is the case, the manufacturer will make the final decision on whether or not the item is faulty. If the item is indeed deemed defective, you will receive a new item for the cost of ground shipping for both directions. If the item is not covered by warranty the item will be returned to you. You must contact us first if you feel that an item is worthy of a manufacturers warranty e-mail us at sales@chasertech.com. Please include the problem you are experiencing along with your original order invoice number, then we wil provide you with the return address to ship the item(s) back to us. If you have any questions, please e-mail or fax to us.

U.S Shipping Policies: Chasertech.com will ship package with USPS shipping methods available and UPS Ground, Next Day Shipping, 2nd Day Shipping and 3rd Day Shipping are also available upon request. Chasertech.com will prepare all orders receive before 4:00PM pacific time, Mon.-Fri. No orders are processed after 4:00PM pacific time on Friday until Monday morning. No orders are processed on Saturdays or Sundays. UPS Ground UPS Ground, please allow up to 8 business days. UPS 2nd Business Day Delivery (Saturday Delivery Not Available) Orders received by 4:00PM pacific time are shipped the same day (in stock items only) All 2nd Day orders placed on Thursdays before 4:00PM pacific time will arrive on Monday, and all 2nd Day orders placed on Friday before 4:00PM pacific time will arrive the following Tuesday. There are additional charges may apply for shipments to AK, HI, and PR(Air Shipment). UPS Next Business Day Orders received by 4:00 PM pacific time are shipped the same day All overnight orders placed on Fridays will arrive on Monday. All backorders are shipped by Ground Shipping or First Class Mail only. If you have paid for faster service, your credit card will be refunded the appropriate amount. Alaska, Hawaii an d PR are 2-day delivery only. Orders from these areas must fill out our custom form so we can find shipping and estimated delivery time for you. Heavier and oversize orders may be subject to higher shipping rates. You will be notified if there are changes in you billing. Shipping charges are derived from shipping, and insurance fees. Chasertech.com will not charge any handling fee.

Installation and Product Use Policies: The bicycle products on this website require installation. Some products should install with caution. The customer should have experience installed similar product in the past. Chasertech.com do not recommend the first time user to install the product(s) without supervision and expert's advise. Under age 16 must have adult supervision while installing the product. Chasertech.com is not be responsible for any injury occur while customer installing the product(s). The use of mini scooter and bicycle require specific safety gear such as helmet, tooth guard, elbow pads, knee pads,... etc. Chasertech.com is not responsible for the related injury with any accident, misuse, poor installation, racing purposes, and without safety gear. Maintenance: The product should be checked before each ride to make sure it is safe and not loose and properly hand torqued to the manufacture spec.

Contact Us If you have any questions, comments or concerns about this Policy or about our privacy practices, please email us to sales@chasertech.com or call us at 626 417-5661 Monday-Friday 9 am to 6 pm (Pacific Time)