ABOUT US

Established at Southern California in 2000, Chaser Technologies, Inc. has been a committed provider of great quality parts and accessories at the reasonable prices. We want our customers to have access to everything they need to fix their bicycle and get them at a price that they can afford. Chaser Technologies, Inc. makes sure your order is processed and delivered instantly to anywhere in the U.S. states (include APO & FPO), so you can get back on the road in no time at all.


Our contact information

By email:
sales@chasertech.com

By standard mail:
Chaser Technologies, Inc.
PO Box 92917
City Industry, CA 91715

By phone:
626-417-5661 Monday-Friday 9 am to 6 pm (Pacific Time)

sales@chasertech.com

Shipping Information:

We offer FREE STANDARD SHIPPING with any purchase. Additional shipping options available for faster delivery services (with additional fees). As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package.

Please Note: Packages only ship between Monday to Friday and Do Not Ship on the Following Holidays: New Year's Day, 4th of July, Martin Luther King Jr. Day, Labor Day, President's Day, Columbus Day, Thanksgiving, Memorial Day, Christmas

Refund and Returns Policies:

At Chaser Tech, we offer 100% Customer Satisfaction Guarantee. So in case you are not 100% satisfied with your purchase, you can exchange or get a refund for the item. The item must be unused or installed and in our original package. All returns for refund, replacement, or exchange must be processed within 30 days after delivery. We will issue a credit within 14 days after we receive the return package. Customers responsible for the return shipping charges unless the return is for a manufacturing flaw or if we are at fault due to shipping or ordering errors on our side, we will gladly pay for the return shipping charges (same as original shipping method selected). We reserve the right to reject any returns that do not meet these conditions.

Cancellation Policies:

If you decide for some reason that you want to cancel an order you just placed, we can only do so if we have not processed the order yet. Please note that we process most orders immediately upon receipt.

Damaged/Missing Items:

Please contact us immediately if the item is damaged, defected, or manufacturing flaw and we will see if the item can be replaced. You must save the damaged merchandise and packaging for a possible claim by us. You must report any damage or missing items to us within 7 days.